ETH Homepage



If you want to change your password or if you have problems like

• No login possible on Macs or Windows computers at the ETH

• No server mount possible

• Password is not accepted for all services

• You were at a work experience or you were a long time away from the ETH

we ask you to to synchronise your password.

Forgotten password:

You can reset your password via this website under the link “Forgot password”. If you have not provided a mobile phone number or private e-mail address, please contact the D-ARCH Helpdesk on presentation of your ETH card or employee ID (or an official government ID).


A. Login on the website

B. Select «Change password»

C. Select either all fields (1.a) in the upper part (password for mail, server, printer, services) or the field (1.b) in the lower part (password for Wi-Fi and VPN), then enter your new password in field 2 and confirm it by clicking on «Save».

That’s it!

Your password is now changed for the services and/or network sectors at the ETH Zurich.

If you still have problems please get in touch with the D-ARCH Helpdesk.

Please find further information here.