If you are outside the HIL building, D-ARCH employees have the possibility to get remote support during the office hours.
Please click on the remote desktop client (Mac or Windows) to download and install it.
If you start the application, you get an random user ID and a random password. Call your D-ARCH IT-support and tell them your ID and password. Your D-ARCH IT-support will now have access to your computer.
Security and privacy
Access to your computer is only possible, if the software is running and your supporter knows the random password.