Service and contact
Service Desk, remote support, IT representatives, cost centres, backup, data recovery and AI tools.
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Backup
Why regular backups are essential and which tools students and staff can use to back up their data on macOS and Windows.
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Data Recovery
Your hard disk has failed and there is no backup: what to do immediately and which data recovery options exist.
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Documents and flyers
Flyers and brochures of the ISG D-ARCH to download: IT start for newcomers, IT services for staff and further documents.
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Remote Support Staff
Staff at external locations such as ONA or AGS can get IT support via remote desktop during office hours.
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IT representatives
Each professorship and unit designates a person as IT representative. Tasks, contacts and the list of all professorships and units.
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AI Tools
«Arch AI» is an interface to various AI tools for members of ETH Zurich.
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Cost centres and PSP numbers
Which cost centre or PSP number to use for IT orders and who approves the order, by chair and institute.
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Service Desk
The IT Service Desk of the ISG D-ARCH supports all members of the department with hardware and software problems, installations, purchasing and lending.