Data Recovery
Your hard disk has failed and there is no backup: what to do immediately and which data recovery options exist.
It has happened: your hard disk has failed and there is no backup.
Step one: ISG D-ARCH
Shut down your computer immediately and contact the members of the ISG.
Depending on the kind of defect, we may be able to restore your data, possibly all of it – but without any guarantee.
Step two: data recovery service
If we cannot help, you can contact the external company «Ontrack» (with a branch in Switzerland), which offers special discount prices for students to recover their data:
Campus Line – the service for students and school pupils
Please note:
- A copy of a valid student or school ID card is required.
- The offer applies only to single disks (Windows, Linux, macOS) and only to data related to your studies.
Further information and prices are available from the provider:
Not solved? Log in to open a ticket, or contact the D-ARCH Service Desk, servicedesk@arch.ethz.ch