1. ETH Zürich
  2. D-ARCH
  3. IT Services Group
IT Services Group Department of Architecture

Atelier Gisel (AGS)

IT infrastructure at Atelier Gisel (AGS): site manager, network, printers and plotter, support and consumables.

The professorship based at AGS nominates a person from among its members as site manager. The site manager acts as the interface to the department's infrastructure units (Dean's Office, Raplab, ISG). The department provides professorships and students with basic infrastructure: workshop, presentation screen, printer and plotter, including the associated consumables.

The use of the available infrastructure is organised internally at the site, in particular the tasks listed under "Infrastructure information AGS" (see below).

Infrastructure Atelier Gisel (AGS)

The printer infrastructure provided at Atelier Gisel differs from the ETH standard setup. The printers and plotters must therefore be installed as described below.

For consumables and support, the site manager is the first point of contact, see also:

Infrastructure information AGS

A. Plotter installation HP T1600dr PS

macOS

  1. The driver "Universal_PostScript" is required for the installation. Please download it. Double-click the downloaded installation file (1) and start the setup (2) in the window that has just opened. Follow the instructions of the setup.

  2. Once the installation is complete, open the "System Settings" (2), select "Printers & Scanners" (3) and then "Add Printer, Scanner…" (4).

  3. In the "Add Printer" dialog, apply the settings according to the marked points (1–8). Printer address: arch-ags-plot-01.ethz.ch

  4. The printer is now available in all applications.

Windows

  1. The plotter can be installed in a few steps using the HP tool. To do this, download the file "HP DesignJet and PageWide XL Windows Printer Driver Installer" and then start the setup. Follow the steps until you are asked to "Discover" the printer and select "Add printer manually" (1). Then click "Next" (2).

  2. Choose "IP Address or Hostname" (1). Enter the printer address (2) "arch-ags-plot-01.ethz.ch". Then click "Next" (3).

  3. The plotter type should be recognised correctly as shown in the screenshot below. Confirm with "Next" (1).

  4. Select the option "Easy installation" (1) and then "Next" (2).

  5. After the installation, the printer is available for selection in the applications as usual.

B. Printer installation HP Color LaserJet E78330

macOS

Follow the instructions at the following link:

Set up printers for staff (HP, ETH Print)

Once the installation is complete, you can easily select (1) and install (2) the printer in the "ETH Printers" application (Applications → Utilities):

Windows

Install the "card-hp" queue according to the following link:

Set up printers for staff (HP, ETH Print)

C. Consumables and support

Infrastructure information AGS

  • Refilling printer paper and plotter rolls
  • Management of consumables
  • 1st-level support in case of malfunctions
  • Site manager: contact with technical support (see below)

Consumables

The material for the plotter must be ordered in advance from the IT Services Group (ISG D-ARCH). We recommend that you notify us when there are only three plot rolls remaining. Two cartridges per colour should be kept in stock. Please send stock levels and orders to helpdesk@arch.ethz.ch.

The A4 and A3 paper for the HP multifunction printer must be ordered independently via the ETH office supplies shop: https://ethis.ethz.ch → Procurement → ETHIS procurement platform → ETH web shop → Office, then search for copy paper (listed in the shop at CHF 0.00). The toner cartridges are delivered automatically by post as soon as the stock falls below a threshold.

Plotter and printer malfunctions

Malfunctions can usually be resolved using the instructions on the device itself. In the event of a defect, the site manager can:

  • for the plotter (HP DesignJet T1600) request technical support directly from TGSoft: https://ticket.tgsoft.ch/ or 052 246 11 77 (serial no.: CN37HDH02H)
  • for the printer (HP Color LaserJet E78330z) request technical support from the central ETH Service Desk (servicedesk@id.ethz.ch), quoting the printer name "p-ags-hp001".