{"id":311,"date":"2018-03-12T11:26:33","date_gmt":"2018-03-12T11:26:33","guid":{"rendered":"https:\/\/it.arch.ethz.ch\/?p=311"},"modified":"2021-04-29T13:01:26","modified_gmt":"2021-04-29T11:01:26","slug":"remote-support-employees","status":"publish","type":"post","link":"https:\/\/it.arch.ethz.ch\/de\/remote-support-employees\/","title":{"rendered":"Fernwartung Mitarbeiter"},"content":{"rendered":"<h2>Fernwartung &#8211; RemoteDesktop (Aussenliegenschaften)<\/h2>\n<p class=\"vspace\">F\u00fcr Aussenliegenschaften wie ONA oder AGS, steht den Professoren, Assistierenden wie Mitarbeitenden des D-ARCH w\u00e4hrend den B\u00fcrozeiten das IT-Support-Team per RemoteDesktop (Fernwartung) zur Verf\u00fcgung.<\/p>\n<div class=\"vspace\"><\/div>\n<h3>Download<\/h3>\n<p>Bitte laden Sie den nachfolgenden Remote-Desktop-Client (Mac oder Windows) herunter und installieren diesen (Hinweis: Unter macOS m\u00fcssen Sie den Download erlauben).<\/p>\n<div class=\"vspace\"><\/div>\n<div><a href=\"http:\/\/get.teamviewer.com\/t88na7f\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2523\" src=\"https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/teamviewer_badge_blue7.png\" alt=\"\" width=\"237\" height=\"62\" \/><\/a><\/div>\n<div class=\"vspace\"><\/div>\n<h3>So gew\u00e4hren Sie TeamViewer Zugriff auf Ihren Mac<\/h3>\n<p>&nbsp;<\/p>\n<div><a href=\"https:\/\/community.teamviewer.com\/t5\/Knowledge-Base-DE\/Steuerung-eines-Mac-unter-MacOS-10-14-oder-h\u00f6her\/ta-p\/53699#toc-hId--1187005219\">Ab macOS 10.15.x Catalina oder h\u00f6her<\/a><\/div>\n<div><\/div>\n<div><a href=\"https:\/\/community.teamviewer.com\/t5\/Knowledge-Base-DE\/Steuerung-eines-Mac-unter-MacOS-10-14-oder-h\u00f6her\/ta-p\/53699#toc-hId--1362003429\">Zugriff unter macOS 10.14.x Mojave<\/a><\/div>\n<div><\/div>\n<h3><\/h3>\n<h3>Fernwartung<\/h3>\n<p>Durch das Starten des Programmes, wird jeweils per Zufallsmechanismus eine Benutzer- sowie Kennwort-ID erstellt, teilen Sie diese dem D-ARCH IT-Support telefonisch mit.<\/p>\n<div class=\"vspace\"><\/div>\n<div class=\"img imgonly\"><a href=\"https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/team-qs-mac.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2524 size-full\" src=\"https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/team-qs-mac.png\" alt=\"\" width=\"276\" height=\"387\" srcset=\"https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/team-qs-mac.png 276w, https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/team-qs-mac-214x300.png 214w, https:\/\/it.arch.ethz.ch\/wp-content\/uploads\/2018\/05\/team-qs-mac-178x250.png 178w\" sizes=\"auto, (max-width: 276px) 100vw, 276px\" \/><\/a><\/div>\n<div class=\"vspace\"><\/div>\n<h3>Sicherheit und Privatsph\u00e4re<\/h3>\n<p>Der Zugriff auf Ihren Rechner ist nur m\u00f6glich, wenn das Programm gestartet ist sowie die Gegenpartei \u00fcber das selbstgenerierte Kennwort verf\u00fcgt.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Fernwartung &#8211; RemoteDesktop (Aussenliegenschaften) F\u00fcr Aussenliegenschaften wie ONA oder AGS, steht den Professoren, Assistierenden wie Mitarbeitenden des D-ARCH w\u00e4hrend den B\u00fcrozeiten das IT-Support-Team per RemoteDesktop (Fernwartung) zur Verf\u00fcgung. Download Bitte laden Sie den nachfolgenden Remote-Desktop-Client (Mac oder Windows) herunter und installieren diesen (Hinweis: Unter macOS m\u00fcssen Sie den Download erlauben). So gew\u00e4hren Sie TeamViewer Zugriff [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12],"tags":[89,90],"class_list":["post-311","post","type-post","status-publish","format-standard","hentry","category-services","tag-remote-support","tag-fernwartung"],"translation":{"provider":"WPGlobus","version":"3.0.2","language":"de","enabled_languages":["en","de"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"de":{"title":true,"content":true,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/posts\/311","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/comments?post=311"}],"version-history":[{"count":21,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/posts\/311\/revisions"}],"predecessor-version":[{"id":6557,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/posts\/311\/revisions\/6557"}],"wp:attachment":[{"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/media?parent=311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/categories?post=311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it.arch.ethz.ch\/de\/wp-json\/wp\/v2\/tags?post=311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}